Delivery for Commissioners User Guide

A guide designed to help you when you are tasked with the responsibility for leading a project team from project start-up through to successful project delivery. Project Delivery for Commissioners User Guide provides detailed end-to-end guidance for working through the process of setting up and delivering a service change project, as well as for using the extensive range of supporting tools and techniques available from the NHS Institute website. It also provides detail on who should be involved at various points in the process, explains the activities that will need to take place and highlights examples from the health communities who helped design the approach.

Published July 2008

The role of public health in supporting the development of integrated services

This briefing paper is intended for use by managers and professionals who are either involved in the direct management and delivery of integrated services in England, or the commissioning of these services. The paper provides an overview of the scope of public health practice, outlines some of the tools and techniques that might be used in designing and evaluating integrated services, and explains how they might be used as a lever for change and service improvement. The paper includes case studies showing how public health techniques can be applied, and links to further resources and material for those interested in developing a more detailed understanding of public health practice.

(Published May 2007, 52 pages)