Delivery for Commissioners User Guide

A guide designed to help you when you are tasked with the responsibility for leading a project team from project start-up through to successful project delivery. Project Delivery for Commissioners User Guide provides detailed end-to-end guidance for working through the process of setting up and delivering a service change project, as well as for using the extensive range of supporting tools and techniques available from the NHS Institute website. It also provides detail on who should be involved at various points in the process, explains the activities that will need to take place and highlights examples from the health communities who helped design the approach.

Published July 2008

Care and Resource Utilisation: Ensuring appropriateness of care

This Department for Health document sets out for commissioners using practice-based commissioning (PBC) and primary care trusts (PCTs) some techniques to help identify areas where services can be redesigned, thereby freeing up resources to focus on clinically needy patients. Care and resource utilisation (CRU) is all about giving the patient the right treatment in the right place at the right time.

(Published date 14/12/06 86 pages)